05 Jan Keeping Customers Happy with a Full-Service Restoration Company
As a restoration company, finding ways to ensure your clients are completely satisfied is essential. To accomplish this task, you must do more than clean up the water that has caused the damage. Rather, you also need to clean the client’s belongings, including furniture, upholstery, clothing other personal items that may have been damaged by the water. As such, here is a look at a few of the services that must be provided in order to fully restore your clients’ property and keep them happy.
Providing a Full Range of Services
In order to implement a “restore” versus a “replace” strategy, your restoration business needs to have the equipment necessary to provide a full-range of services. Services that successful restoration businesses provide include:
- Abrasive Cleaning
- Deodorization Treatments
- Dry Cleaning
- Foam Cleaning
- Immersion Cleaning
- Odor Removal Services
- Spray and Wipe Services
- Wet Cleaning
Of course, in order to provide these services, you will need to obtain the right equipment. “Must haves” that will allow you to provide these services include air movers, dehumidifiers and commercial vacuum cleaners. With the help of these products, you can successfully dry the area and clean up the mess that has been left behind. Air scrubbers can further help to cleanse the area, while antimicrobial and antibacterial products can assist with sanitizing and disinfectant treatments.
Purchasing Equipment for Your Restoration Business
To help maximize your company’s profits, it is important to keep your equipment costs down as low as possible. At the same time, you don’t want to cut corners. Otherwise, you might find yourself providing sub-par services to your clients. To help minimize your costs, purchasing from a whole sale provider is an important step. At Impact Restoration Supply, you can save money while starting up your business by purchasing products by the pallet. Bulk supplies save dollars while also ensuring you have all of the equipment you need to keep your customers satisfied.